SWOT
PERSONAS
PERSONAS LIGHT
STAKEHOLDERS ID
STAKEHOLDERS MAP
STAKEHOLDERS ANALYSIS
DESIGN PROBES [VADO toolkit]
GUERRILLA RESEARCH TOOLKIT [WOM edition]
SHAPERS BRAINSTORMING
BRICK CARDS: soggetto, servizio, relazione, oggetto, emozione, azione
USER JOURNEY MAP
STORYBOARD
BUSINESS MODEL/DESIGN SCENARIO
COVER STORY PRO
SERVICE BLUEPRINT
INFORMATION ARCHITECTURE
BUSINESS MODEL CANVAS
OPEN SPACE TECHNOLOGY
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